Bank Deductions: How hidden charges erode Nigerians’ trust in digital payments

Despite the Central Bank of Nigeria pushing hard for absolute financial inclusion, a silent war is brewing between Nigerian depositors and their account statements. While electronic transactions spiked by 78% to hit an astronomical ₦1.07 quadrillion, a wave of unexplained ₦50, ₦100, and ₦250 deductions for SMS alerts, card maintenance,...